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B2B Soft home
Wireless Standard home
/Solutions/Master Agents/Wholesalers
Wireless carriers need to ensure that wireless retail services are available nationwide and within a short period of time. While carriers did own corporate retail stores, it was not nearly enough to massively distribute their products to the consumer base. Carriers needed distributors capable of servicing one or several geographical markets.
It was much more cost efficient for the carrier to pay an independent wholesale company to run their indirect retail operation as opposed to going through the expense and headache of keeping this part of their business in house. This is how a new business model in the wireless industry was born - the master agent.
The master agent's responsibilities have evolved to include:
- Supporting local dealers
- Education and training
- Providing equipment such as cell phones, accessories and prepaid coupons
- Processing and payout activation commissions
Today a master agent can service anywhere from 50 to 3000 dealers for one or several carriers.
B2B Soft is working closely with a number of master agents, helping them to improve their in house and dealer operations.
B2B Soft provides a number of solutions to master agents:
- An online portal, which enables dealers to purchase the equipment and view invoice history, submit activation batches, have access to flashes, various on demand forms and much more.
- Integration tools which allow connectivity between the master agent's wholesale system and Wireless Standard POS which runs in the dealer's stores. This utility allows the master agent to maintain the dealer's product lists and pricing, service plan lists and commission values, ordering and invoicing, commission reconciliation, dispute handling and more.
- Analytical tools which allow a master agent to instantly create any custom statistical report from their database without any prior programming knowledge.
B2B Soft understands the master agent's overall operation. We also know how carriers grade the master agent's performance. We work closely together, focusing on business automation, performance factors and CRM tools which will allow our clients to be valued by carriers and earn the respect of colleagues and competitors alike.
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