About Our Support
B2B Soft Recognizes the Importance of Consistently Reliable Service as Paramount to Retail Business Operations. Our Continued Commitment to Support Our Clients and Advance Our Application is Driven by a Corporate Culture to Exceed Expectations and Deliver Consistently Superior Products and Service. Support Begins with Our Products and Extends to Assist Our Customers with Integration, Configuration, Training, On-Site and Off-Site Systems Support and Consulting.
Support Hours:
Technical Support is Available Toll-free, Seven (7) Days a Week, from 8:00 AM to 1:00 AM EST, via phone or email. To Try Our Comprehensive Online Library, click here.
Our Support Mission:
B2B Soft Provides Mission-Critical Technical Support for Our Customers Because We Know How Important Reliable and Consistent Service is for Your Business. Our Support Team is on Standby Ready to Offer Prompt Answers and Efficient Solutions for Any Assistance You May Need.
Security:
At B2B Soft, One of Our Main Objectives is to Provide Round-the-Clock, Enterprise-Level Security for All of Our Clients with Vital Business Information Always Kept Private and Secure.
The B2B Soft Team Builds Multiple Layers of Protection in Order to Provide a Secure and Stable Environment for Our Client Base:
Application Security:
Our Powerful and Easy-to-Use Permissions Module Gives Our Clients Complete Control of User Privileges and System Activities.
Internet Security:
Clients Can Access Their Data in a Secure and Reliable Way -- Anytime, Anywhere -- From Home or Office, 24 Hours a Day/7 Days a Week, Through a Secure 128-bit Encrypted Channel.
Confidentiality:
At B2B Soft, Client Data is Accessible to B2B Soft Developers Only if Your Database Requires Repair and Only with Your Consent. Furthermore, When You Become a B2B Soft Client, We Will Sign a Confidentiality Agreement Which Will Prohibit B2B Soft from Disclosing or Releasing Any of Your Data to a Third Party.