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/B2B Soft Products/Bill Payment Center/FAQ
 What is the B2B Soft, "Pay All Bills Here" Electronic Bill Payment Solution?
 The B2B Soft Solution is a bill payment software program that allows you to generate revenue by offering a much needed service to your customers. It creates customer loyalty and increases traffic at your location.
How does the B2B Soft's Solution work?
The B2B Soft, "Pay All Bills Here" payment location, your organization, will become a member of a national network of participating merchants. These merchant locations accept cash payments from their customers and pay those customer's bills, saving them time and money. By being a member of the network we can take your customer's bill payments and deliver it to the proper biller safely and quickly! In return, the B2B Soft, "Pay All Bills Here" payment location collects a fee for the service.
What is my profit potential?
A typical "Pay All Bills Here" payment location will mark-up the product 50% to 100%.
How much does it cost to set up?
The "Pay All Bills Here" solution offers two setup plans. Each plan includes risk funds and small application fees. Please contact us for rate information.
Which billers can my customers pay?
There are tens of thousands of billers that are participants in the network. In addition, we offer out-of-network option which covers every US based company.
How quickly will my customer's payment arrive at the biller's location?
In most cases utilizing the B2B Soft's, "Pay All Bills Here" Electronic Bill Payment process, the payment will arrive within two banking days. An instant option is also available.
What is the cut-off time for daily processing?
Daily processing occurs at 4:00pm CST. Transactions that are posted after that will be processed on the next business day. Any transactions that are posted after 4:00pm CST on Friday will be processed at 4:00pm CST on Monday.
What if my customer's biller is not a participant in the network?
If the biller is not a participant in the network, the payment will not arrive as fast as it would if your customer's biller were participating. Instead of being sent as an electronic payment, a paper check/draft will be printed and sent to the biller through the mail. If the payment is due immediately, and the biller is not in our network, we will notify the biller that the payment has been received to prevent any action against the customer. B2B Soft will make every effort to ensure that the biller receives the customer's payment as soon as possible.
Who are some likely prospects for bill payment services?
Many of your current customers will need bill payment services because they do not maintain a bank account, yet appreciate the convenience of having a third-party service perform the payment transactions for them. And, there are many busy professionals who wish they did not have to write checks every month.
What are the hardware and software requirements?
Since the B2B Soft's, "Pay All Bills Here" bill payment product is currently a Web-based application, the only hardware required is a computer with access to the Internet via a dial-up or dedicated connection, a Web browser and any standard printer. You may determine that this computer and printer would be at the point-of-sale or in an office or backroom environment.
You've mentioned the need to print a paper money order. Who prints the money order and is it legal to print money orders to pay other's bills?
Yes, it is legal. The customer will pay you in cash, you deposit the funds into your business transaction account, and the funds for the transaction will be debited from that account. We will create a paper money order, print it and forward it to any out-of-network biller.
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